Cancellation and No-Show Policy
We ask that you please reschedule or cancel at least 24 hours before the beginning of your appointment or you may be charged a cancellation fee of 50% of the price of your scheduled appointment. Clients who fail to attend scheduled appointments without prior notice will incur a charge equal to 100% of the booked service. To ensure fairness and availability for all clients, we appreciate your understanding and cooperation. Please contact us directly to process any cancellations. Thank you for your consideration.
To cancel or reschedule, call or text (480) 539-1111, or change your appointment from your booking confirmation.
Our chemical service waiver is on the liability waiver page. Our card on file policy is on the card on file page.
Studio Eighteen Hair Lounge, 78 North Cooper Road, Ste 103, Gilbert, AZ 85233. Phone (480) 539-1111. Last updated September 12, 2026.